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Blog

26
Feb

I’m keeping it short and to the point today. I have decided that “Keep Calm and Carry On” is a terrible motto for teams. Craig and I are working with a really nice team right now. We enjoy their cooperation and camaraderie. So why is their keep calm and carry on culture worrying us? Because […]

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20
Feb

I’m doing a bunch of interviews in preparation for a team effectiveness program. Mid-way through the third interview, I covertly open my calendar to double make sure these people are part of the same team. The team being described by the third interviewee bears no resemblance to the one described by the previous two. After […]

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12
Feb

“Character may be manifested in the great moments, but it is made in the small ones.” -Phillips Brooks, American clergyman (1835-1893) I was looking for inspiration this morning when I stumbled upon this quote. It got me wondering about the small moments that define a team member’s character. It’s those small moments when you decide […]

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05
Feb

Last week, I helped 250 leaders kick off the new year and inspire them to lead the changes their organization will need to win. I had the last spot on the agenda, right before the big close by the CEO. I decided to use it to bring all the messages of the event down to […]

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29
Jan

When the same issue comes up three times in completely different contexts in one week, I know it’s time to write a post. This week, it’s the implicit contract teammates have with one another that no one will criticize, or even challenge, one another, especially when the boss is present. It’s time to change the […]

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08
Jan

I’ve been enjoying a little time off over the holidays. A little more sleep than normal, a little more eating, and a lot more reading. This week, my inbox feeds have been full of New Year’s themed posts. I’ve decided to hop on the bandwagon and bring you my own predictions for 2017. I’ll warn […]

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14
Dec

A few years ago, I attended a session facilitated by Stephen M.R. Covey. Mr. Covey presented his very compelling case for how trust increases the speed (and decreases the cost) of doing business. He was right, higher trust equals greater speed. But he was missing a very important part of the equation–diversity. I am worried […]

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07
Dec

I’m usually the one urging managers to delegate more. Too often, you get way into the weeds and cause all sorts of damage. There is one important exception to that rule. It’s complete abdication of your responsibility as a leader when you delegate prioritization to the people below you. Make the hard trade-offs to get […]

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Upcoming Events

BC Legal Management Association, Vancouver
1 March, 2017

Association of Municipal Managers, Deerhurst
14th June, 2017

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