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Archive for September, 2012

17
Sep

The stoic, stiff-upper-lip generation gave us really bad advice when they taught us never to show weakness. Unfortunately, some of the huggy-lovey people talking about “authenticity” today are giving equally bad advice. It’s time for some balance! Vulnerability plays an important role in team effectiveness. It’s important to understand the risks of showing too little […]

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10
Sep

To listen effectively, you have to listen at multiple levels. A good listener can demonstrate that they’ve logged the facts, understood the emotions and uncovered the associated values and beliefs. This kind of listening dramatically improves team effectiveness. Here’s some great ways of showing that you’re listening at all the levels. Level 1: Checking the […]

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