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Archive for July, 2016

31
Jul

At least once a day I hear someone talk about the importance of balance. Balance is the elusive state of having two or more things in the right proportion or the right emphasis, amount, or weight. CEO’s talk about balancing revenue, cost, and customer satisfaction. Managers talk about balancing the tough messages that create accountability […]

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24
Jul

When we get invited to help a team become high performing, occasionally, there is a team member who doesn’t want to participate in the process. It all starts innocuously; the team leader starts by inviting the person to participate and gets in response, “yes, but too busy right now.” The requests slowly escalate until they […]

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17
Jul

I have a new speech that I’m working on called “The New Nice.” It’s the culmination of all my work on increasing productive conflict and getting comfortable being uncomfortable. One of the topics in the speech is how to give feedback. At a recent keynote, I was talking about the importance of getting in the […]

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12
Jul

Since the seminal work of Charles Spearman at the turn of the 20th century, we have been studying, measuring, and eventually selecting for, individual intelligence. If you want to, you can find out if you’re smarter than a fifth grader. Until recently, we haven’t looked for a similar general intelligence factor in teams.  In the […]

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