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Archive for June, 2017

25
Jun

It’s the time of year where I ask people about their summer vacation plans. It’s amazing how many aren’t even going to take a full week off. There are many excuses about “We’re in the middle of an important change initiative,” or “Maybe it will be calmer in the fall,” or the completely vacuous, “It’s […]

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18
Jun

I can’t tell you the number of times I’ve been called into an organization to help build a culture of teamwork, only to learn that people are measured, managed, and rewarded around individual performance. If success in your organization is defined exclusively by personal effort and achievement, don’t bother paying lip service to teamwork, collaboration, […]

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11
Jun

I gave a speech last week on the importance of feedback to a high performance organization. It was clear that many of the audience members were uncomfortable with the thought of delivering corrective feedback. They asked great questions and slowly came to terms with how they would craft feedback to reduce the likelihood that it […]

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04
Jun

When I’m preparing to facilitate a session, I always conduct individual interviews with the members of the team I’ll be working with. The last question I ask is, “what advice would you give me?” The most common response is, “get the quiet people to participate.” This is good advice. Research shows that teams with balanced […]

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