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Archive for September, 2018

30
Sep

This just in: new research on the effects of being honest and what it means for you. I’m constantly encouraging people to engage in the productive conflict that will move their team (and their organization) forward. The biggest stumbling block is people’s fear that being honest about what they think and feel will erode trust […]

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23
Sep

My favorite source of topics for posts are the questions I get at the end of my speeches. Last week, I was giving the opening keynote in a room full of mayors and local government representatives. The speech was called, “Change Has Changed.” It’s about the challenges of leading teams through perpetual change…the kind that […]

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16
Sep

“Help me understand what you’re trying to achieve.” Once upon a time, I encouraged you to use this phrase as a signal that you’re not connecting with someone’s point and you need them to clarify. Sadly, too many closed-minded, judgmental, passive-aggressive jerks commandeered “Help me understand” and now it’s a weapon. And that’s not the […]

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