When introducing change to your team, it’s completely normal that you’ll face some unpredictable reactions. Heck, it’s completely normal that you’ll HAVE some unpredictable reactions. Volatility in the face of change makes a whole lot of sense when you think about how our brains are built. We’re wired to be suspicious of situations and behaviors […]
A sincere and direct apology can do a world of good. Unfortunately, a misplaced apology can send mixed messages and impact your leadership. Do you agree with me that apologies are out of place in these three situations?
Most teams think that one of the most important activities they do as a team is to make decisions. I argue that teams don’t make decisions and those that try to are less efficient and effective than those that assign the authority for a decision to an individual. Does your team suffer with any of these symptoms of team decision-making?
I have started getting calls from teams that are struggling to cope with the crisis. Do you recognize any of these warning signs from your team. I’m looking for input so I can provide tools and resources to get you through this.