27

Jan

Are you too busy to be curious?

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jeff

busy, creativity, curiosity, execution, Innovation, overworked, planning, strategy, team dynamics

About teams, Be a better team leader, Be a better team member, Contribute, Strategy & Planning

If you want to be strategic, you need to be curious, but execution mode reduces creativity. Here’s how to get into the right mode to be strategic and innovative.

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13

Jan

How to Manage Conflict in Virtual Teams

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jeff

argument, conflict, disagreement, feedback, remote teams, video conferencing, Virtual teams

About teams, Be a better team member, Communicate, conflict, How to fix teams, Right Words to Say, Virtual Teams

Virtual teams are hard on relationships and they’re particularly challenging for productive conflict. But avoiding conflict on a remote team is just as harmful to both your business and your relationship as it is on a normal team. These tips will help you work through conflict with a remote colleague so you can get back to business.

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16

Dec

How to Deal with a Person Who is Easily Offended

jeff

defensive, echo chamber, holiday party, meeting, offensive, polarized, reactionary, taking offence

Be a better team member, Communicate, Right Words to Say

People get offended so easily these days. The trick is not to own their offence. Instead, use these techniques to engage them in a meaningful conversation where you both might learn something.

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25

Nov

When Your Teammate Needs to Vent

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jeff

drama, gossip, stress, stress management, venting

Be a better team member, Communicate, Horror Stories, Right Words to Say

Work is hard. Sometimes your teammates just need a safe place to vent. As long as it’s just venting, it’s not a problem. Learn the difference between venting, gossiping, commiserating, and wallowing and how to redirect a colleague if their venting turns into something more insidious.

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18

Nov

Facing Rejection

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jeff

change agent, change leader, change management, PMO, rejection, resistance, transformation

Be a better team member, Change, Communicate, How to fix teams, Personal Development, Right Words to Say

It’s incredibly frustrating to join a company as an agent of change only to be rejected by the people who need your help. Here are 8 strategies to use when resistance to change is directed at you.

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11

Nov

One word that will make change easier for you

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jeff

change, change management, coping, organizational change, resistance, stress, stress management, transformation

Be a better team member, Connect, Exercises, Personal Development, Right Words to Say

The difference between feeling in control of changes at work or feeling the victim is how you frame it. “I have to” or “I choose to.”

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14

Oct

How do you deal with someone who is always negative about change?

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3coze

change, change management, complainer, complaining, feedback, negativity, passive-aggressive, transformation, transition

Be a better team member, Communicate, conflict, Connect, How to fix teams, Right Words to Say

So, you’re busy trying to get on with the next in line of never-ending changes in your organization but you’ve got THAT person on your team: The person who moans and complains at every request and drones on about how horrible everything is. First of all, I’m sorry you have to deal with that. Second, […]

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30

Sep

Should I be honest with my colleagues?

1 comment

3coze

candor, feedback, honesty, performance review, radical candor, resesarch, teamwork, truth

Be a better team member, conflict, Connect, How to fix teams

This just in: new research on the effects of being honest and what it means for you. I’m constantly encouraging people to engage in the productive conflict that will move their team (and their organization) forward. The biggest stumbling block is people’s fear that being honest about what they think and feel will erode trust […]

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10

Jun

How to Deal with a Defensive Person

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3coze

backlash, coworker, defensive, defensiveness, development, dysfunction, feedback

Be a better team member, Communicate, Right Words to Say

Defensive people are the WORST! It drives me nuts when I give even the most minor piece of feedback and the person on the other end gets all hot under the collar and ignores every word I said. Grow up, people. You’re not perfect and pretending that you are is making you insufferable. Seriously! That’s […]

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20

May

Should you pick your battles?

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3coze

argument, battles, colleagues, conflict, debates, fights, passive-aggressive, war metaphors

About teams, Be a better team member, Communicate, conflict, How to fix teams, Personal Development, Right Words to Say

“Do you agree that we should pick our battles?” This was a question I got during the Q&A session of a keynote speech I gave last week. I think I surprised the questioner with my response, which means I might surprise you too, so here goes. If you are “picking battles,” you’re getting conflict all […]

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