full
border
https://www.3coze.com/wp-content/themes/anya-installable/
https://www.3coze.com/
#633b91
style2

Archive for the ‘Communicate’ Category

14
Oct

So, you’re busy trying to get on with the next in line of never-ending changes in your organization but you’ve got THAT person on your team: The person who moans and complains at every request and drones on about how horrible everything is. First of all, I’m sorry you have to deal with that. Second, […]

read more
16
Sep

“Help me understand what you’re trying to achieve.” Once upon a time, I encouraged you to use this phrase as a signal that you’re not connecting with someone’s point and you need them to clarify. Sadly, too many closed-minded, judgmental, passive-aggressive jerks commandeered “Help me understand” and now it’s a weapon. And that’s not the […]

read more
01
Jul

I hear people talk about change in organizations as if it’s something new. That’s total crap. Change has been around for as long as business has. But I do think it’s fair to say that something’s different now. Change has changed. It’s more frequent, more complex, and more iterative. There are multiple changes going on […]

read more
17
Jun

I was working with a team recently that had developed a bit of a bad reputation. The management team of their organization had decided that they were complacent, stuck in the past, and not driving hard enough for growth. The team leader admitted that there was a kernel of truth in the statements but insisted […]

read more
10
Jun

Defensive people are the WORST! It drives me nuts when I give even the most minor piece of feedback and the person on the other end gets all hot under the collar and ignores every word I said. Grow up, people. You’re not perfect and pretending that you are is making you insufferable. Seriously! That’s […]

read more
20
May

“Do you agree that we should pick our battles?” This was a question I got during the Q&A session of a keynote speech I gave last week. I think I surprised the questioner with my response, which means I might surprise you too, so here goes. If you are “picking battles,” you’re getting conflict all […]

read more
13
May

Your colleague is having a bad day (or week, or life). She grabs the empty chair from beside your desk, rolls it over and flops down, legs spread, head back, arms dangling—defeated. She proceeds to unload her troubles on you. You get all the gory details. Once the story is complete, she looks you in […]

read more
22
Apr

Something a little different today. Rather than a post, I’m bringing you an interview with the marvelous Mark Bowden, a world-renowned body language expert. I had the opportunity to talk to Mark about his new book, Truth and Lies, What People are REALLY Thinking. The book is full of tips on how to interpret body […]

read more
01
Apr

I’ve been flying across the country delivering a leadership development program about the mindset and skillset leaders require to unlock the potential of their people. As I watch them role play with one another, I notice the things they say that create a negative reaction. Most of the offending statements include one of these three […]

read more

Upcoming Events

March, 2019
WorkHuman
Nashville, TN

 

December 2018
Mon Tue Wed Thu Fri Sat Sun
« Nov    
 12
3456789
10111213141516
17181920212223
24252627282930
31  
default
Loading posts...
link_magnifier
#706f6f
off
fadeInDown
loading
#706f6f
off
Back