Do you ever have to give feedback or have a difficult conversation remotely? Here are some tips on how to do it well.
There are good and bad ways to try to get your team to stop behaving badly. Here are my tips.
I received a great question over Twitter this morning. The person asked, is there another side to the risk of conflict debt (the price we pay for avoiding conflicts that we need to work through)? Is there also a risk of conflict fatigue? First, there’s nothing I like more than starting my day with […]
If folks on your team are agreeing to disagree, you’re set up for failure. Here’s are the simple steps your team can use to learn to disagree and commit.
You tell yourself you’re picking your battles, but are you really just carrying a grudge? If so, you’re entering a downward spiral.
Do you have a colleague that drives you nuts? Have you ever considered that the very behavior that is driving you to distraction is exactly what they were put in the organization to do? Can you appreciate the superpowers in your organization?
It’s easy to be attracted to optimistic thinking and turned off by cynicism, but both optimistic and cynical decision-making is lazy. Use this approach to improve the rigour of decision making in your business.
I’ve been asked whether or not my productive conflict techniques are manipulative. Here’s my answer.
Arguments often start when someone proposes a solution without getting alignment on the problem they’re solving for. Here are the three situations in which you shouldn’t start with a solution.
In moments of weakness, you might let out a nasty remark or be too quick to criticize. New research suggests that your slip will lead to retaliation. Here are the do’s and don’ts to prevent starting a vicious cycle of bad behavior on your team.
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