08

Sep

Optimists, Skeptics, and Cynics

0 No comments

jeff

decision making, emotional, optimism, optimists, pessimist, skepticism, skeptics

Be a better team leader, conflict, Contribute, How to fix teams, Right Words to Say, Strategy & Planning

It’s easy to be attracted to optimistic thinking and turned off by cynicism, but both optimistic and cynical decision-making is lazy. Use this approach to improve the rigour of decision making in your business.

read more

28

Apr

How to Avoid an Argument

jeff

argue, argument, conflict, fight, how to, instructions, invalidated, problem solving, team building, Team Dysfunction, validation, youtube

Announcements, Be a better team member, conflict, How to fix teams, Right Words to Say

Simple and effective techniques you can use to head off the next potential argument on your team.

read more

10

Mar

The First Steps to Create a Productive Conflict Habit

jeff

alignment, conflict, decision making, disagreement, diversity, The Good Fight

About teams, Announcements, Be a better team leader, Be a better team member, conflict, Exercises, Right Words to Say

Building a productive conflict habit is critical to having a high performing team. But don’t go from 0 to 60 overnight. Use these 9 techniques to introduce low impact conflict on your team.

read more

10

Feb

Exercise: Fostering a Culture of Productive Conflict

jeff

conflict, debate, discussion, exercise, leadership development, offsite, organization development, team building, Team Dysfunction

Be a better team leader, conflict, Exercises, How to fix teams

Too many leaders give their team permission to give feedback, to disagree, or to challenge one another’s ideas. Permission won’t drive action. If you want more healthy conflict on your team, stop giving people permission and start helping them appreciate their obligation.

read more

13

Jan

How to Manage Conflict in Virtual Teams

0 No comments

jeff

argument, conflict, disagreement, feedback, remote teams, video conferencing, Virtual teams

About teams, Be a better team member, Communicate, conflict, How to fix teams, Right Words to Say, Virtual Teams

Virtual teams are hard on relationships and they’re particularly challenging for productive conflict. But avoiding conflict on a remote team is just as harmful to both your business and your relationship as it is on a normal team. These tips will help you work through conflict with a remote colleague so you can get back to business.

read more

09

Dec

Passing on Feedback for Someone Else

jeff

backstabbing, complainer, constructive criticism, feedback, gossip, management

Be a better team leader, Communicate, conflict, Personal Development, Right Words to Say

Don’t get in the middle of feedback between your team. If someone comes to you, encourage them to share the feedback directly. Doing otherwise encourages passive-aggressiveness and reduces the value of feedback. Here are the steps to build that muscle in your team members.

read more

14

Oct

How do you deal with someone who is always negative about change?

0 No comments

3coze

change, change management, complainer, complaining, feedback, negativity, passive-aggressive, transformation, transition

Be a better team member, Communicate, conflict, Connect, How to fix teams, Right Words to Say

So, you’re busy trying to get on with the next in line of never-ending changes in your organization but you’ve got THAT person on your team: The person who moans and complains at every request and drones on about how horrible everything is. First of all, I’m sorry you have to deal with that. Second, […]

read more

30

Sep

Should I be honest with my colleagues?

1 comment

3coze

candor, feedback, honesty, performance review, radical candor, resesarch, teamwork, truth

Be a better team member, conflict, Connect, How to fix teams

This just in: new research on the effects of being honest and what it means for you. I’m constantly encouraging people to engage in the productive conflict that will move their team (and their organization) forward. The biggest stumbling block is people’s fear that being honest about what they think and feel will erode trust […]

read more

20

May

Should you pick your battles?

0 No comments

3coze

argument, battles, colleagues, conflict, debates, fights, passive-aggressive, war metaphors

About teams, Be a better team member, Communicate, conflict, How to fix teams, Personal Development, Right Words to Say

“Do you agree that we should pick our battles?” This was a question I got during the Q&A session of a keynote speech I gave last week. I think I surprised the questioner with my response, which means I might surprise you too, so here goes. If you are “picking battles,” you’re getting conflict all […]

read more

06

May

Prevent resistance before it starts

0 No comments

3coze

conflict, decision making, downsizing, fire, firing, resistance, termination

Be a better team leader, conflict, Horror Stories

First off, apologies for posting so infrequently for the past while. I’ve been on the road for most of the past two months and I’ve devoted all available writing time to my new manuscript. The great news is that I just submitted Chapter 9 and that means only one more chapter to go! I am […]

read more