Too many leaders give their team permission to give feedback, to disagree, or to challenge one another’s ideas. Permission won’t drive action. If you want more healthy conflict on your team, stop giving people permission and start helping them appreciate their obligation.
Leading through change is incredibility difficult and requires significant energy, patience, self-control, and stamina. Use these techniques to build your resilience over the short-, medium-, and long-term.
Leading through change is a particularly difficult assignment. You’re expected to mobilize your team while you’re struggling to master yourself. This month, I’m conducting sessions with the leaders in a large multi-national company to help them cope with their own reactions to a major organizational transformation, to better position them to cascade the change to […]
You know that your team is conflict avoidant. You know it’s preventing you from surfacing issues, thoroughly discussing them, and getting them resolved effectively. You really want to make it better, but how do you start? The people on your team (and maybe even your boss) are seriously unwilling to broach any subject that might […]
Does your team have a “too hard pile?” Is there a list of issues that everyone knows need to be addressed for your business to evolve, but there is tactic agreement that they would be so uncomfortable, so messy to discuss that you just work around them? That’s what happened to a team of doctors […]
A couple of years ago, Craig and I were at an industry event and heard Dr. Jamie Gruman talk about Feedforward Interviewing, a technique developed by Avraham Kluger and Dina Nir. Craig read up on the research and encouraged me to look into it as a tool we could teach to our clients. Although the […]