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Archive for the ‘Success Stories’ Category

09
Sep

  Thank you to those of you who have sent notes complaining about the dearth of posts this summer. It’s nice to know that you miss them! It’s been an eventful summer for me and my reaction was to think more and write less. My kids headed back to school Tuesday and our household is […]

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24
Jun

  Tomorrow is the end of another school year for my daughter Mac. She’s just finishing grade 3 and a year’s worth of schoolwork is coming home in her backpack. I always enjoy looking at my kids’ work, but this time there was something really cool…something that can teach us all an important lesson about teamwork. In […]

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21
Jun

  “I am not a good listener. I have never been a good listener. I will never be a good listener.” “I’m shy. I don’t talk much in meetings. I do better one-on-one.” “I’m a hot head. I get aggravated. But people know that’s just me.” I hear endless statements like this from people who […]

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10
Dec

  I am frequently asked how I would define a vital team? That’s not as random as it sounds—the Knightsbridge team effectiveness process is called Vital Teams™, so people want a vision of what their team will look like once we’ve taken them through the process. It’s a great question and not one I’ve given […]

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19
Nov

I don’t think we’re having fun anymore. We’re rushed, stressed, harried, tense, bitter, grumpy, tired… we’re a lot of things, but happy is seldom one of them. I think it’s time to choose to be happy; to have fun in the face of stress; and to be buoyant just when you feel like you’re sinking. […]

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07
Aug

Recently, I gave a speech at the International Coach Federation conference in Atlanta, Georgia.  As part of the ICF conference, they had a master coach demonstrate her coaching live on stage.  When she asked for a willing volunteer to be coached in front of a couple hundred people, up popped the hand of Erica Loren.  As […]

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16
Jul

The “busy” epidemic has received significant attention and much has been written about how to prioritize to keep one’s workload at a manageable level.  In my book, You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done, I even included a chapter called  “Know when to say no.” Although there is […]

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18
Jun

Many years ago now, when I took over managing our team of consultants, I made the high profile and much-discussed decision to move to an open office layout. No walls, no cubicles, just desks with one-foot high dividers. Eight years and a new building later and our team is still in our open space—and so […]

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11
Jun

“95% of the time, two smart people with the same goals and the same facts will come up with the same plan. So I tell my team to spend their time figuring out if they have the same goals and the same facts before arguing about what to do.” That’s a gem that came from […]

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16
Mar

This is the second part of a post inspired by a guest post I did for Tanveer Naseer’s blog.  The guest post and the first and second installments of this post explore how your biases and prejudices about your team members affect the quality and tone of conflict.  If you haven’t read the first half, […]

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