People are often disappointed on Valentine’s Day because they have grand visions of what would make them feel loved but the fail to share them. The same thing happens on teams: we know what we want, but we don’t communicate it and, instead, set colleagues up to disappoint us. Here’s an alternative to falling victim to the Valentine’s Day Effect.
We got talking about expectations in a session I was facilitating last week. The conversation was like a giant projective test; quickly exposing the participants’ core ideologies about people, and relationships, and trust. Some of the people around the table talked about the power of the self-fulfilling prophecy and how setting lofty goals can inspire […]
When the same issue comes up three times in completely different contexts in one week, I know it’s time to write a post. This week, it’s the implicit contract teammates have with one another that no one will criticize, or even challenge, one another, especially when the boss is present. It’s time to change the […]
I spent a day last week with one of the teams that reminds me of the value of a great team. It’s a team that’s invested a couple of years in building a strong team dynamic to accomplish a challenging turnaround. At one point in the day, I started to say to someone that “you […]
When Craig and I are invited to work with a team, it’s common that the client cites trust issues as one of the reasons for engaging us. Although it’s immediately apparent that trust is weak, once we get working with the team, often the trust issues turn out to be the symptom rather than the […]
In my previous post, I focused on the importance on factoring in the emotional aspects of an issue when your team is struggling or experiencing conflict. If you didn’t read that post, start there first. Once you are convinced that emotions are data to be understood and deliberately factored in to business debates, try […]
In the first session of every Vital Teams™ process, I have the team generate a list of verbs that describe what they should be doing with their time together. With leadership teams, the list usually includes words like strategize, prioritize, and envision. The other word that is almost always in the draft list is “decide.” […]
In my previous post, I gave you some tips on how to start a meeting to set it up for success. Today, it’s the other bookend—how to end a meeting to capture the value that was created. Take a look at the Right Words to Say video here: Click here to view the video on YouTube […]