Another personal story that illustrates a universal point. When there is uncertainty about the future, communicate more, not less. You don’t need all the answers to help alleviate anxiety.
What’s different about managing during a pandemic? It’s how much time and energy leaders need to invest in addressing the fear and emotions of their people. Here are a few reminders about how to keep emotions from hijacking your team.
I hear people talk about change in organizations as if it’s something new. That’s total crap. Change has been around for as long as business has. But I do think it’s fair to say that something’s different now. Change has changed. It’s more frequent, more complex, and more iterative. There are multiple changes going on […]
Last week, I helped 250 leaders kick off the new year and inspire them to lead the changes their organization will need to win. I had the last spot on the agenda, right before the big close by the CEO. I decided to use it to bring all the messages of the event down to […]
“We’re lost, but we’re making good time.” This is my new favorite quote. A client shared it with me last week. She used it to describe the feeling in the room as the executive team that she is a part of raced to come up with a solution without being aligned on what they […]
I was having lunch with a friend this week and talking about raising kids. My friend said something that really stuck with me. She said she could already see the fears and anxieties she had passed on to her kids: evidence of her own insecurities reflected in them. She was now in the midst […]
Have you lived through a time of uncertainty on your team? What did you learn about your comfort with ambiguity and your strategies for coping with a vacuum of information? You probably have your own way of handling these difficult situations and it’s important to be aware of your tendencies and the impact of these […]
I recently wrote my first post for HBR.org. In it, I shared the idea that every individual on a team needs to take responsibility for how they are contributing to team dysfunction. You can read the full post here. One of the comments posted on the blog really got me thinking, so I am responding […]
This week is Mental Health week and I am inspired to write about the critical role you can play in supporting the mental health of your teammates. For too long, people have been silent about mental health, particularly in the workplace, where the stigma of mental illness or a concern about appearing frail drives this […]
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