I received a great question over Twitter this morning. The person asked, is there another side to the risk of conflict debt (the price we pay for avoiding conflicts that we need to work through)? Is there also a risk of conflict fatigue? First, there’s nothing I like more than starting my day with […]
Arguments often start when someone proposes a solution without getting alignment on the problem they’re solving for. Here are the three situations in which you shouldn’t start with a solution.
It only takes an instant for a conversation to turn into an argument. With the right words, you can change that trajectory and wind up solving a problem as an ally, rather than fighting as adversaries.