Don’t get in the middle of feedback between your team. If someone comes to you, encourage them to share the feedback directly. Doing otherwise encourages passive-aggressiveness and reduces the value of feedback. Here are the steps to build that muscle in your team members.
So, you’re busy trying to get on with the next in line of never-ending changes in your organization but you’ve got THAT person on your team: The person who moans and complains at every request and drones on about how horrible everything is. First of all, I’m sorry you have to deal with that. Second, […]
When we at Knightsbridge conduct a Vital Teams intervention™ with our clients, we pair a group dynamics expert with an expert in individual behavior. This tag team approach moves teams ahead by eliciting more effective behavior from each team member and by improving the interaction among team members. You get to hear my group psychology perspective all the […]