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Posts Tagged ‘development

10
Jun

Defensive people are the WORST! It drives me nuts when I give even the most minor piece of feedback and the person on the other end gets all hot under the collar and ignores every word I said. Grow up, people. You’re not perfect and pretending that you are is making you insufferable. Seriously! That’s […]

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01
Apr

I’ve been flying across the country delivering a leadership development program about the mindset and skillset leaders require to unlock the potential of their people. As I watch them role play with one another, I notice the things they say that create a negative reaction. Most of the offending statements include one of these three […]

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27
Jan

I’m constantly pushing leadership teams to get out of the weeds and to add value at an appropriate level. (See my previous post for how to tell if you’re in the weeds.) They are continually pushing back with a collection of excuses for why it’s not possible. Paramount among these reasons is that the layer […]

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21
Jun

  “I am not a good listener. I have never been a good listener. I will never be a good listener.” “I’m shy. I don’t talk much in meetings. I do better one-on-one.” “I’m a hot head. I get aggravated. But people know that’s just me.” I hear endless statements like this from people who […]

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03
Jun

  You can’t afford to carry around regret, shame, or guilt, it’s debilitating.  If you’ve done something that you regret, learn what you can from it and move on.  The lesson you learned was costly, so go find a way to make it worth the investment. That’s what I told a person I met recently.  […]

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14
May

Positive feedback is rare and precious and you need to make sure you treat it as such. It’s rare because we tend to take good behavior for granted. There are many “no news is good news” leaders out there. Energy gets directed into fixing bad behaviour rather than into reinforcing good behaviour. Favorable feedback is […]

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11
May

“Feedback is a gift.” How many times have you heard that little gem?  I don’t know about you, but I’ve noticed that not many people ask for feedback for their birthday, so clearly it’s not up there with a new iPad or a trip to Vegas. The gift of feedback is more like the gift […]

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14
Apr

One of the most difficult and demoralizing workplace situations to endure is when someone criticizes you in front of your whole team. Each of us responds slightly differently to that situation: how you react will depend on your self-confidence, your physical state at the time (e.g., are you tired, anxious, or angry), and the cultural norms […]

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18
Nov

This week I am sharing some of the insights and inspirations from my interview with Olympic Gold Medal winners Mark Tewksbury and Debbie Muir.  Debbie, Mark, and I will be among the speakers at the upcoming XL Leadership Summit this February in Vancouver.  We decided to get a head start and strike up the conversation […]

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March, 2019
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