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Posts Tagged ‘dialogue

31
May

  I was preparing to facilitate a day-long meeting for a new team leader.  He had just joined the organization and was pulling together the team of direct reports he had inherited.  As we discussed his objectives for the day, he mentioned that what he really wanted was “juicy discussions.” By “juicy discussions” he meant […]

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22
Mar

  There are a lot of activities that look like communication that really shouldn’t count.  Sending an email out into the abyss isn’t communicating. Popping into someone’s office to say something and then moving right along isn’t communicating. Listening to someone talk without saying a word isn’t communicating. If you eliminated all one-way transmission of […]

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13
Nov

One of my clients was kind enough to give me a copy of the new book Conversational Capacity by Craig Weber. I’m sharing it with you because the core idea of this book is powerful and when practiced will fundamentally transform the quality of any team. One of the reasons I’m particularly fond of Weber’s […]

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10
Nov

Why did you do it that way? Why did you talk to her before talking to me? Why did you promise the customer that we would get it to them? Why didn’t you do a better job? Why is your nose so big? Why? Why? Why? Annoyed yet? And I’m not even your teammate…or worse, […]

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07
Aug

In my previous post, I addressed the #1 thing you can do to improve communication on your team—being explicit about the difference between the intent and impact of your words. After reading it, I know you were more deliberate about how you communicated; bearing in mind how your words would land for the person you […]

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