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Posts Tagged ‘disagreement

28
Jan

I keep encouraging you to wade into uncomfortable conversations as they emerge to avoid racking up conflict debt. Rather than deferring the topic, or talking only with those who agree with you, it’s best to get the disagreement out in the open. When you do, the point is to find a way to get on […]

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21
Jan

You know that your team is conflict avoidant. You know it’s preventing you from surfacing issues, thoroughly discussing them, and getting them resolved effectively. You really want to make it better, but how do you start? The people on your team (and maybe even your boss) are seriously unwilling to broach any subject that might […]

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29
Jan

When the same issue comes up three times in completely different contexts in one week, I know it’s time to write a post. This week, it’s the implicit contract teammates have with one another that no one will criticize, or even challenge, one another, especially when the boss is present. It’s time to change the […]

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20
Nov

I was giving a talk on how to have productive conflict when an audience member asked a great question. She was clear on all the advice and agreed that the techniques I was sharing were great…but! “What if get emotional and I’m no longer in a frame of mind to use these approaches?” She was […]

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13
Nov

Recently, I was facilitating a leader forum discussing the importance of leaders adding value at the right level (and avoiding getting sucked into the weeds). One audience member suggested that it was important to “push back” when your manager asks you to get involved in work that’s below the appropriate level. A smart and thoughtful […]

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22
Jul

  I am becoming increasingly convinced that the ability to have conflict effectively is the holy grail of team effectiveness. I spend day after day helping team members understand the benefits of conflict, defining the nature of conflict required, and building the skills to have conflict effectively. Some get it. Others stare back at me […]

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03
Jun

  You can’t afford to carry around regret, shame, or guilt, it’s debilitating.  If you’ve done something that you regret, learn what you can from it and move on.  The lesson you learned was costly, so go find a way to make it worth the investment. That’s what I told a person I met recently.  […]

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28
Jan

  In my previous post, I focused on the importance on factoring in the emotional aspects of an issue when your team is struggling or experiencing conflict.  If you didn’t read that post, start there first. Once you are convinced that emotions are data to be understood and deliberately factored in to business debates, try […]

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11
Jun

“95% of the time, two smart people with the same goals and the same facts will come up with the same plan. So I tell my team to spend their time figuring out if they have the same goals and the same facts before arguing about what to do.” That’s a gem that came from […]

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16
Mar

This is the second part of a post inspired by a guest post I did for Tanveer Naseer’s blog.  The guest post and the first and second installments of this post explore how your biases and prejudices about your team members affect the quality and tone of conflict.  If you haven’t read the first half, […]

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