In my previous post, I complained about people who transmit one-way messages and think they’ve communicated. You can read the full post here. Essentially, the point is that transmitting a message without confirming whether or not it was received and, more importantly, how it was interpreted means you haven’t really communicated at all. But […]
I was in an interesting conversation with a team today. They were talking about their boss and how he might handle a certain situation. Someone said “I would be really disappointed if he did x.” I couldn’t help but ask whether the team was going to wait for the boss to disappoint them, or whether […]
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