People get offended so easily these days. The trick is not to own their offence. Instead, use these techniques to engage them in a meaningful conversation where you both might learn something.
There were many things to learn from the 2016 U.S. Presidential election. One of the lessons that has considerable application to the workplace is the risk of living in an echo chamber. The term “echo chamber” was used to describe the propensity of voters to surround themselves with messages that were consistent with what they […]