People are often disappointed on Valentine’s Day because they have grand visions of what would make them feel loved but the fail to share them. The same thing happens on teams: we know what we want, but we don’t communicate it and, instead, set colleagues up to disappoint us. Here’s an alternative to falling victim to the Valentine’s Day Effect.
We got talking about expectations in a session I was facilitating last week. The conversation was like a giant projective test; quickly exposing the participants’ core ideologies about people, and relationships, and trust. Some of the people around the table talked about the power of the self-fulfilling prophecy and how setting lofty goals can inspire […]
I’m doing a bunch of interviews in preparation for a team effectiveness program. Mid-way through the third interview, I covertly open my calendar to double make sure these people are part of the same team. The team being described by the third interviewee bears no resemblance to the one described by the previous two. After […]
If I had a penny for each dollar companies have wasted in massive culture change initiatives, I’d be a rich woman. I just don’t get it. I understand that changing an IT system is complex and expensive. I know that changing a manufacturing line is capital intensive. I get that changing the brand of […]
I was in an interesting conversation with a team today. They were talking about their boss and how he might handle a certain situation. Someone said “I would be really disappointed if he did x.” I couldn’t help but ask whether the team was going to wait for the boss to disappoint them, or whether […]