“I’m very protective of my people.” That’s a line I heard last week from an executive addressing the question of whether it’s ok for members of the executive team to give feedback to one another’s direct reports. What do you think? Is it necessary to “protect” your people? What would be the necessary ground rules for you to be willing to let your peers give feedback directly to your team? Hmmm… fun questions!
You’re smart. You have good ideas. You share them liberally. You create defensiveness. You get frustrated. Neil Gaiman offers terrific advice on why, when reviewing someone else’s work, you should identify problems but not propose solutions.
Virtual teams are hard on relationships and they’re particularly challenging for productive conflict. But avoiding conflict on a remote team is just as harmful to both your business and your relationship as it is on a normal team. These tips will help you work through conflict with a remote colleague so you can get back to business.
Don’t get in the middle of feedback between your team. If someone comes to you, encourage them to share the feedback directly. Doing otherwise encourages passive-aggressiveness and reduces the value of feedback. Here are the steps to build that muscle in your team members.
So, you’re busy trying to get on with the next in line of never-ending changes in your organization but you’ve got THAT person on your team: The person who moans and complains at every request and drones on about how horrible everything is. First of all, I’m sorry you have to deal with that. Second, […]
This just in: new research on the effects of being honest and what it means for you. I’m constantly encouraging people to engage in the productive conflict that will move their team (and their organization) forward. The biggest stumbling block is people’s fear that being honest about what they think and feel will erode trust […]
Defensive people are the WORST! It drives me nuts when I give even the most minor piece of feedback and the person on the other end gets all hot under the collar and ignores every word I said. Grow up, people. You’re not perfect and pretending that you are is making you insufferable. Seriously! That’s […]