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Posts Tagged ‘feedback

14
Oct

So, you’re busy trying to get on with the next in line of never-ending changes in your organization but you’ve got THAT person on your team: The person who moans and complains at every request and drones on about how horrible everything is. First of all, I’m sorry you have to deal with that. Second, […]

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30
Sep

This just in: new research on the effects of being honest and what it means for you. I’m constantly encouraging people to engage in the productive conflict that will move their team (and their organization) forward. The biggest stumbling block is people’s fear that being honest about what they think and feel will erode trust […]

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10
Jun

Defensive people are the WORST! It drives me nuts when I give even the most minor piece of feedback and the person on the other end gets all hot under the collar and ignores every word I said. Grow up, people. You’re not perfect and pretending that you are is making you insufferable. Seriously! That’s […]

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01
Apr

I’ve been flying across the country delivering a leadership development program about the mindset and skillset leaders require to unlock the potential of their people. As I watch them role play with one another, I notice the things they say that create a negative reaction. Most of the offending statements include one of these three […]

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04
Feb

I facilitated a workshop this week that has given me lots of juicy fodder for discussion here with you. The session focused on uncomfortable discussions, including considerable time on how to give and to receive feedback. The conversation evolved as it usually does: we started with the mechanics of how to give feedback and quickly […]

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22
Oct

I’m pretty sure this is going to be a controversial statement, but I’m saying it anyway. The culture of fear in your organization (yes, I’m pretty sure there’s a culture of fear in your organization) is stemming from leaders’ unwillingness to create discomfort for non-performance. Your sympathizing, coddling, engagement-protecting managers are doing more damage to […]

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09
Oct

A couple of years ago, Craig and I were at an industry event and heard Dr. Jamie Gruman talk about Feedforward Interviewing, a technique developed by Avraham Kluger and Dina Nir. Craig read up on the research and encouraged me to look into it as a tool we could teach to our clients. Although the […]

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11
Jun

I gave a speech last week on the importance of feedback to a high performance organization. It was clear that many of the audience members were uncomfortable with the thought of delivering corrective feedback. They asked great questions and slowly came to terms with how they would craft feedback to reduce the likelihood that it […]

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26
Mar

Imagine this scenario. You gave a presentation at your team meeting today.  It was a progress report on your big project.  Around the table, heads nodded.  Then this afternoon, as you walked down the hallway, you overheard a conversation between two teammates.  One was complaining loudly about what a “crock” your presentation was and how […]

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