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Posts Tagged ‘feedback

01
Apr

I’ve been flying across the country delivering a leadership development program about the mindset and skillset leaders require to unlock the potential of their people. As I watch them role play with one another, I notice the things they say that create a negative reaction. Most of the offending statements include one of these three […]

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04
Feb

I facilitated a workshop this week that has given me lots of juicy fodder for discussion here with you. The session focused on uncomfortable discussions, including considerable time on how to give and to receive feedback. The conversation evolved as it usually does: we started with the mechanics of how to give feedback and quickly […]

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22
Oct

I’m pretty sure this is going to be a controversial statement, but I’m saying it anyway. The culture of fear in your organization (yes, I’m pretty sure there’s a culture of fear in your organization) is stemming from leaders’ unwillingness to create discomfort for non-performance. Your sympathizing, coddling, engagement-protecting managers are doing more damage to […]

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09
Oct

A couple of years ago, Craig and I were at an industry event and heard Dr. Jamie Gruman talk about Feedforward Interviewing, a technique developed by Avraham Kluger and Dina Nir. Craig read up on the research and encouraged me to look into it as a tool we could teach to our clients. Although the […]

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11
Jun

I gave a speech last week on the importance of feedback to a high performance organization. It was clear that many of the audience members were uncomfortable with the thought of delivering corrective feedback. They asked great questions and slowly came to terms with how they would craft feedback to reduce the likelihood that it […]

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26
Mar

Imagine this scenario. You gave a presentation at your team meeting today.  It was a progress report on your big project.  Around the table, heads nodded.  Then this afternoon, as you walked down the hallway, you overheard a conversation between two teammates.  One was complaining loudly about what a “crock” your presentation was and how […]

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17
Jul

I have a new speech that I’m working on called “The New Nice.” It’s the culmination of all my work on increasing productive conflict and getting comfortable being uncomfortable. One of the topics in the speech is how to give feedback. At a recent keynote, I was talking about the importance of getting in the […]

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06
Apr

In the previous post, I responded to an email from Susan about the perils of double standards and team leaders who play favorites. To be fair, there are a few legitimate reasons to have favorites, but when those biases affect the opportunities, coaching, feedback, or rewards that you provide, they can play into a dangerous […]

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