There is some new research that helps us understand the conflict behaviors that are associated with improved performance. I went through it and translated the findings into practical techniques you can use to contribute to high performance on your team (and added a bonus list of things not to do).
In moments of weakness, you might let out a nasty remark or be too quick to criticize. New research suggests that your slip will lead to retaliation. Here are the do’s and don’ts to prevent starting a vicious cycle of bad behavior on your team.