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Posts Tagged ‘resentment

02
Oct

I spent some time with a team last week that was really suffering because of several months of unhealthy conflict. Relations had deteriorated to the point that team members were feeling disrespected by one another. There was a lot of anger in the room and they needed help from someone outside the team to get […]

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16
Nov

  Frequently, I watch teams trying to solve an issue that seems straight forward while observing that their behavior says it’s anything but.  I see people interrupting, I hear yelling, I notice tears welling up.  Then I know that it’s not an intellectual debate, it’s an emotional conflict that’s at the heart of the issue. […]

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