I have started getting calls from teams that are struggling to cope with the crisis. Do you recognize any of these warning signs from your team. I’m looking for input so I can provide tools and resources to get you through this.
Are you listening to the voice inside your head too much right now? Is your narrator a purveyor of fake news? Is it prone to brooding and resentment? This week’s goal is to express what we need more effectively.
We talk constantly about unmanageable workloads, but it’s actually the mental and emotional work that’s wearing us down. Learn how to reduce your thoughtload so you can get through your workload more efficiently and effectively.
Work is hard. Sometimes your teammates just need a safe place to vent. As long as it’s just venting, it’s not a problem. Learn the difference between venting, gossiping, commiserating, and wallowing and how to redirect a colleague if their venting turns into something more insidious.
Leading through change is incredibility difficult and requires significant energy, patience, self-control, and stamina. Use these techniques to build your resilience over the short-, medium-, and long-term.
I’m super excited. I’ve finally found the big idea for the speech and book I’m working on. I’ve told you before that it’s about conflict—that’s been clear for a long time. But how do I convince people that conflict isn’t evil and it’s not going to make you a bad person, destroy your relationships, or […]
It’s the time of year where I ask people about their summer vacation plans. It’s amazing how many aren’t even going to take a full week off. There are many excuses about “We’re in the middle of an important change initiative,” or “Maybe it will be calmer in the fall,” or the completely vacuous, “It’s […]
I am preparing to talk to a large group of bank branch managers about the secrets of resilience. They’re not interested in the basics; years of change and disruption have taught them the fundamentals (remember when the ATM was going to replace all the jobs in financial services). They’re looking for the next level—the secrets […]