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Posts Tagged ‘support

03
Jan

I’m in the middle of a short series explaining why my new firm is called 3COze (rhymes with “she goes”). It all starts with our mission statement: “we will radically transform the way people communicate, connect, and contribute so they can achieve amazing things together.” So it seemed apt to have the first three posts […]

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14
May

Positive feedback is rare and precious and you need to make sure you treat it as such. It’s rare because we tend to take good behavior for granted. There are many “no news is good news” leaders out there. Energy gets directed into fixing bad behaviour rather than into reinforcing good behaviour. Favorable feedback is […]

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27
Apr

      It’s NBA Playoff season, which made me think of coach Phil Jackson.  I have written about Jackson’s brilliant team leadership before. Read about how he chose (not) to deal with a poor performer here. I particularly love one of his quotes: “The strength of the team is each member. The strength of […]

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17
Nov

This week I am sharing some of the insights and inspirations from my interview with Olympic Gold Medal winners Mark Tewksbury and Debbie Muir.  Debbie, Mark, and I will be among the speakers at the upcoming XL Leadership Summit this February in Vancouver.  We decided to get a head start and strike up the conversation […]

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30
Jul

  A great question came up in a conversation I had with an HR practitioner today.  She had seen my video on what to do when someone gossips and was sharing the response she often gets when she tries to broach a gossip issue with an employee.  She said that many people justify their behavior […]

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