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Posts Tagged ‘trust

22
Apr

Something a little different today. Rather than a post, I’m bringing you an interview with the marvelous Mark Bowden, a world-renowned body language expert. I had the opportunity to talk to Mark about his new book, Truth and Lies, What People are REALLY Thinking. The book is full of tips on how to interpret body […]

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14
Dec

A few years ago, I attended a session facilitated by Stephen M.R. Covey. Mr. Covey presented his very compelling case for how trust increases the speed (and decreases the cost) of doing business. He was right, higher trust equals greater speed. But he was missing a very important part of the equation–diversity. I am worried […]

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17
Jul

I have a new speech that I’m working on called “The New Nice.” It’s the culmination of all my work on increasing productive conflict and getting comfortable being uncomfortable. One of the topics in the speech is how to give feedback. At a recent keynote, I was talking about the importance of getting in the […]

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19
Jun

A great test of whether or not a leadership team has high trust is how they handle the movement of people across different departments.  More often than not, shady dealings expose the true nature of the relationship, which is essentially collaboration when collaboration serves their individual purposes and then every man for himself when it […]

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28
Feb

Most of the companies I have worked with have, at some point, stuck the word “one” in front of their company name and heralded it as a great new era. “We are now One Acme!” [Cue the trumpets and unfurl the banners.] To be fair, these efforts were in reaction to ever-deepening trenches between teams, […]

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03
Jan

I’m in the middle of a short series explaining why my new firm is called 3COze (rhymes with “she goes”). It all starts with our mission statement: “we will radically transform the way people communicate, connect, and contribute so they can achieve amazing things together.” So it seemed apt to have the first three posts […]

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11
Nov

Trust is the basis of a healthy team dynamic. Too little trust and you won’t open up, won’t bother sharing your unique value, and won’t have the courage to broach difficult topics. Without trust, much of the value of the team is left unrealized. If you want to increase trust on your team, there are […]

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22
Jul

  I am becoming increasingly convinced that the ability to have conflict effectively is the holy grail of team effectiveness. I spend day after day helping team members understand the benefits of conflict, defining the nature of conflict required, and building the skills to have conflict effectively. Some get it. Others stare back at me […]

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18
May

  You’ve heard me say it before and I’ll say it again: conflict is a natural, inevitable part of relationships and a healthy, constructive practice for teams …when done right. But like every form of communication between two people, conflict includes massive gaps in information that are filled with assumptions, interpretations, and biases. When the […]

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06
May

  Recently, I heard a story of someone doing an end run around their teammate to get the boss onside. An end run is when you choose to go around the person who legitimately should be responsible for something to a person who will give you the answer you want. For example, your teammate is […]

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