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Posts Tagged ‘understanding

22
Nov

What percentage of the information you share daily is delivered as one-way messages that you transmit without checking how the message lands? I asked this of an audience recently and most of the people in the room answered 80 percent or higher. How would you answer? It’s a major problem if you’re only communicating to […]

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16
Mar

This is the second part of a post inspired by a guest post I did for Tanveer Naseer’s blog.  The guest post and the first and second installments of this post explore how your biases and prejudices about your team members affect the quality and tone of conflict.  If you haven’t read the first half, […]

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19
Feb

One of the most valuable parts of the Knightsbridge Vital Teams™ process is helping team members understand their styles and needs and the impact they have on team dynamics.  We use the Birkman Method® as our tool in this process.  This is the second in a monthly series where I’ll help you look in the […]

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13
Nov

One of my clients was kind enough to give me a copy of the new book Conversational Capacity by Craig Weber. I’m sharing it with you because the core idea of this book is powerful and when practiced will fundamentally transform the quality of any team. One of the reasons I’m particularly fond of Weber’s […]

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10
Nov

Why did you do it that way? Why did you talk to her before talking to me? Why did you promise the customer that we would get it to them? Why didn’t you do a better job? Why is your nose so big? Why? Why? Why? Annoyed yet? And I’m not even your teammate…or worse, […]

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