I had an epiphany last week about the source of so much frustration and resentment on teams. I’ve labeled the problem, “unseen work.” In this post, I describe what unseen work is and provide a quick exercise you can do to identify and address any problems with unseen work before they trigger resentment on your team.
Double standards are my kryptonite. As much as I like to think of myself as an unstructured, free-spirited type, when there are rules, I follow them. I sweat when I have to deal with border guards and fret at the thought of being late for appointments. So when a boss sets rules and applies them […]
In the previous post, I responded to an email from Susan about the perils of double standards and team leaders who play favorites. To be fair, there are a few legitimate reasons to have favorites, but when those biases affect the opportunities, coaching, feedback, or rewards that you provide, they can play into a dangerous […]
I gave a keynote session last week to a group of Health and Safety experts. Following the speech, they were asking questions about the impact of dysfunctional teams on workplace mental health. Someone asked for assistance in dealing with a co-worker who doesn’t pull her weight. Here’s what I recommended. As you always hear […]