I had an epiphany last week about the source of so much frustration and resentment on teams. I’ve labeled the problem, “unseen work.” In this post, I describe what unseen work is and provide a quick exercise you can do to identify and address any problems with unseen work before they trigger resentment on your team.
We talk constantly about unmanageable workloads, but it’s actually the mental and emotional work that’s wearing us down. Learn how to reduce your thoughtload so you can get through your workload more efficiently and effectively.
This is the final post in a short series explaining why my new firm is called 3COze (rhymes with “she goes”). The name links directly to our mission statement: “we will radically transform the way people communicate, connect, and contribute so they can achieve amazing things together.” In the first three posts over here at […]
I gave a keynote session last week to a group of Health and Safety experts. Following the speech, they were asking questions about the impact of dysfunctional teams on workplace mental health. Someone asked for assistance in dealing with a co-worker who doesn’t pull her weight. Here’s what I recommended. As you always hear […]
Stress…a concept we’re all familiar with these days. Recent studies suggest that 50% of office workers are experiencing significant stress at work. That’s what caused me to write last week’s post on the tsunami of stress. But is all stress bad? Is there good stress? This was a question posed to me by client […]
About the fourth week of August this year, the early warning systems started signaling an oncoming tsunami. Three alarms went off for me. First, my editor at HBR.org asked if I could contribute to their increasingly popular series on stress in the workplace. Second, at the company where I write an employee advice column, […]
Lately, I’ve been working with an organization undergoing a massive culture shift. The most important and impressive aspect is the shift to greater discipline. My exposure to that company and its leaders has made me view other organizations differently. It has made it abundantly clear to me how few organizations, teams, and ultimately how few […]
If for the last two years, the only way you have responded to the question “how are you?” is with the word “busy,” then you need to stop and ask yourself if you have brought it upon yourself. We have a major problem with people needing to be included in everything and then suffering from […]
I hear complaints about workload and being stretched all the time. Unfortunately, the people who are over-extending themselves are the same people who say “yes” to everything anyone throws at them. This blog contains a video and free worksheet to help you figure out when and how to say “no.” Based on the response to […]
We have got to get over our view that good team players always say yes. From our earliest days at work, we are sent the strong message that good team players say “yes” when they are asked to do something. Really good team players step up and volunteer without even being asked. We’ve socialized team […]